who understand the


Insurance Benefits Management and
Medical Benefits Management Programs

For more than 7 years, PAI has administered both Insurance Benefits Management (IBM) and Medical Benefits Management (MBM) Programs on behalf of the Departments of Public Health (DPH) in 4 states.

322,000 Total IBM and MBM payments
made on behalf of our clients in 2021.

PAI offers the flexibility to either use a DPH prescribed system or our own. PAI offers a proven and innovative customizable system, which was designed specifically for both IBM, MBM, PrEP and Cabenuva Programs’ payment processing with the ultimate security in mind. In addition, we provide customer centric options that fit the program’s needs, from dedicated toll-free lines for clients, enrollment workers, care workers, DPH personnel, EBM, providers, insurers, and stakeholders. With experienced staff who understand the importance of privacy for our clients, along with accuracy in processing payments, PAI has exceeded the level of service required by our contracts.

Everyone benefits tremendously as PAI has removed the worry and the risk of interruption of or loss of coverage.

For more information, please contact Alyson Bohenko.
  • “PAI’s commitment to effectively managing all aspects of our account relationship is evident from the first line insurance benefit consultants through to their financial and management support team members.”

    Executive Director, State Health Insurance Plan
  • “The PAI staff has been highly professional, knowledgeable and helpful. They perform their administrative functions on a timely and accurate basis and always keep the Board of Directors informed.”

    Board Chair, State Legislated Entity
  • “PAI takes initiative, problem solve and provide quality work in a timely manner. As I manage multiple programs and contracts, their ability to keep me informed while working successfully and independently has been invaluable.”

    Medical Administration Manager, State Department of Social Services