PAI offers a wide variety of services based on the specific needs of our clients. We are proud to have a reputation of outstanding administrative outcomes, as well as unparalleled customer service. Most of these services are standard, however additional services are available based on client requirements. Our core services include:
Premium Billing, Collection & Reconciliation
Enrollment & Eligibility Maintenance
Eligibility & Subsidy Administration (including determination)
Complete Assessment Administration
Contact Center Operations
Financial Oversight of Operations
of all inbound paperwork processed in accordance with applicable Service Level Requirement.
of subsidy or reimbursement payments made in accordance with applicable Service Level Requirement.
We exceed our Phone Service Level Requirements 99%
of the time.